Shipping policy
At Crash The Crease, we recognize the significance of timely and secure delivery for your purchases. Here's what you should know about our shipping policy:
Shipping Methods: We offer standard shipping for all orders within our delivery zones. Additionally, expedited shipping options may be available for select regions. Please refer to the checkout page for available shipping methods and estimated delivery times.
Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always aim to dispatch your order promptly.
Shipping Rates: Shipping rates vary depending on the destination, weight, and dimensions of your order. Shipping costs will be calculated at checkout based on your selected shipping method and delivery address.
Free Shipping: We may offer free standard shipping on orders that meet a minimum purchase threshold. Look out for promotions and special offers that include free shipping eligibility.
Delivery Time: Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes between 3-7 business days for domestic orders, while expedited shipping options may deliver within 1-3 business days. International orders may take longer due to customs processing and varying transit times.
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status and estimated delivery date of your package.
Shipping Restrictions: Please note that we currently only ship to addresses within our designated delivery zones. We are unable to ship to P.O. boxes, APO/FPO addresses, or international addresses outside of our specified regions.
Shipping Partners: We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders. Our shipping partners may include but are not limited to UPS, FedEx, DHL, and local postal services.
Order Changes and Cancellations: If you need to make changes to your order or cancel it altogether, please contact our customer support team as soon as possible. While we'll do our best to accommodate your request, please note that changes may be limited once an order has been processed and shipped.
Questions or Concerns: If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to reach out to our customer support team at contact@crashthecrease.com. We're here to assist you every step of the way.
Thank you for choosing Crash The Crease. We value your business and are committed to providing you with a seamless shopping experience from start to finish.